Frequently Asked Questions

General Information

We are open Monday to Friday from 10 a.m. to 9 p.m., Saturdays from 9 a.m. to 10 p.m., and Sundays from 10 a.m. to 6 p.m.

No, we welcome climbers of all skill levels. We offer beginner classes and have staff available to help you get started.

Wear comfortable, breathable athletic clothing and SOCKS!  Avoid loose or baggy attire.

Yes, our facility is fully air-conditioned for your comfort.

Classes & Events

We offer classes for all levels, from beginner to advanced, including bouldering basics, lead climbing, and belay certification. Class schedule may vary and will be posted as they become available. View classes here:

Absolutely! We can accommodate birthday parties, corporate events, and private gatherings. Please contact us for pricing and availability at

Accessibility & Accommodations

Yes, our facility is wheelchair accessible, including restrooms and common areas.

We strive to be inclusive and offer adaptive climbing sessions. Please contact us to discuss specific accommodations as we have several adaptive gear options available.

Additional Services

Yes, gift certificates are available for purchase and can be used for day passes, punch cards, memberships, and gear rentals.

Yes, we offer private rentals outside of regular business hours. We can even do a private glow night event ! Contact us for rates and availability at

Technical Questions

Our walls range from 28 to 32 feet in height, suitable for climbers of various skill levels. Our bouldering wall is 14-15 feet high.

Safety & Equipment

While you’re welcome to bring your own climbing gear, we also offer equipment rentals, including shoes, harnesses, and additional gear.

Safety is our top priority. We have trained staff to supervise the climbing areas and ensure all equipment is up to industry standards. First-time climbers will receive a detailed safety orientation.

Yes, all climbers and spectators must complete a liability waiver. Minors must have a waiver signed by a parent or legal guardian. Waivers are updated annually so even if you have signed one, previously, if it was over a year ago, and you may be asked to complete an updated waiver. Get a jumpstart on completing your waiver here:

Pricing & Membership

A single day pass is $30. We also offer discounted rates for students, military personnel, and groups. You can find more information on our pricing here:

Yes, we offer special rates for groups of 8 or more. Please contact us to arrange your group visit @

Family and Age Restrictions

We do not have a specific age restriction for climbers. It mainly depends on individual physical abilities. However, those under 14 must be accompanied by an adult at all times.

Yes, we offer a family membership package. Please check our Pricing Page for details.

Food and Drink

Yes, we offer a variety of snacks, drinks, including the infamous green bites!

Outside food and drinks (other than water of course) are not permitted, unless you have reserved the party room.