Climbing FAQs
Good questions.
Straight answers.
First visit, climbing gear, memberships, or bringing the family? Here’s what to know before you go.
Before you go
Get the
good-to-knows.
Still have a question? We’re happy to talk it through.
Ask the teamDo I need climbing experience?
No. Our team welcomes beginners and provides an orientation before you start. Auto-belays are a helpful place to begin.
What should I wear?
Wear comfortable athletic clothes that let you move, and bring socks. Avoid loose clothing that could catch on equipment.
Do you have rental equipment?
Yes. A climbing day pass includes shoe rental. A harness is available for an additional $5. Ask the team for help with fit and use.
Who needs to sign a waiver?
Every visitor, including spectators. A parent or legal guardian must complete the waiver for anyone under 18. Sign it before you arrive.
Can children climb?
There is no single minimum climbing age. Readiness depends on the child’s ability and equipment fit. Children under 14 must remain with an adult. Ask the team which activity fits your child.
Do I need a partner?
Auto-belays allow climbing without a climbing partner after a staff orientation. Top-rope climbing requires a belayer who meets the gym’s requirements.
Are the climbing gym and playground the same pass?
They have separate admissions and memberships. Compare climbing passes or explore playground admission.
What are your hours?
Climbing: Monday–Thursday 11am–9pm, Friday 11am–10pm, Saturday 9am–10pm, Sunday 9am–6pm. See both schedules.
Can we bring food?
Water is welcome. Outside food is generally limited to approved party arrangements. Check the food options and rules for your specific party package.
Do you offer accessibility accommodations?
The facility has accessible restrooms and common areas. Contact the team in advance about adaptive climbing equipment and your individual needs.
Can I book a group or private event?
Yes. Explore group events and contact the team for availability and pricing.
What are the membership cancellation terms?
The monthly climbing booking system lists a 60-day cancellation notice. Read the agreement for your chosen membership and ask the front desk about billing before joining.